Frequently Asked Questions

Your guide to shopping the best electronics at DigiMax Pakistan

Does DigiMax Pakistan offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan for most orders. For high-value electronics exceeding PKR 50,000, a partial advance payment may be required to confirm your order.

What is the estimated delivery time for my order?

Orders within Karachi, Lahore, and Islamabad are typically delivered within 24-48 hours. For other cities across Pakistan, delivery usually takes 3 to 5 business days.

Are the products sold on DigiMax authentic and warranted?

Absolutely. We only sell 100% authentic products. Most items come with an official brand warranty, while others may carry a DigiMax replacement or service warranty as specified on the product page.

What is your return and exchange policy?

We offer a 7-day return policy for items that are defective or do not match the description. Please ensure the product remains in its original packaging with all seals intact for a smooth return process.

Can I track my shipment online?

Yes, once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to monitor your shipment in real-time.

Do you provide technical support for gadgets?

Our team is here to help. If you face any issues setting up your device or have technical queries, you can reach out to our customer support via WhatsApp or email for expert guidance.